Who We Are
Our website address is: https://www.ejrange.co.uk. EJRange is a UK-based family-owned online retailer selling stationery, notebooks, bags, beauty products, address labels, and mailing bags.
What Personal Data We Collect and Why
Contact Forms
When you use our contact form, we collect your name and email address so that we can respond to your enquiry. This data is stored securely and is not shared with third parties.
Orders and Purchases
When you place an order on our website, we collect your name, billing and shipping address, email address, phone number, and payment information. We use this data to process and fulfil your order, and to communicate with you about your purchase. Payment details are processed securely via our payment provider and are never stored on our servers.
Account Registration
If you create an account on our site, we store your name, address, email address and purchase history. This information is used to make future purchases easier and to manage your account. You may request deletion of your account at any time by contacting us at support@ejrange.com.
Cookies
Our website uses cookies to improve your browsing experience. These include essential cookies required for the site to function (such as your shopping basket), as well as optional analytics cookies that help us understand how visitors use our site. You can manage your cookie preferences at any time. For more detail, please see our Cookie Policy.
Analytics
We may use anonymised analytics tools (such as Google Analytics) to understand how visitors use our website. No personally identifiable information is shared with analytics providers.
How Long We Retain Your Data
Order data is retained for up to 7 years for legal and accounting purposes. Account data is retained until you request its deletion. Contact form submissions are retained for up to 12 months.
Your Rights Under UK GDPR
As a UK resident, you have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data (“right to be forgotten”)
- The right to restrict or object to processing of your data
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at support@ejrange.com. We will respond within 30 days.
Data Security
We take data security seriously. Our website uses SSL encryption (HTTPS) and we follow best practices to protect your personal data. We do not sell, trade, or transfer your personal information to third parties, except as required to fulfil your order (e.g. passing your delivery address to a courier).
Third-Party Services
Our website may use third-party services including payment processors and shipping providers. These services have their own privacy policies and we encourage you to review them. We only share data with these providers where strictly necessary to complete your order.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
EJRange
Email: support@ejrange.com
Website: https://www.ejrange.co.uk
Last updated: February 2026